This course will provide you with the necessary knowledge, skills and confidence to be an effective communicator. You will discover how effective communication can lead to a more satisfying life. Why only 7% of communication is based on words. Learn about effective listening and questioning techniques you can use. And find out the secret to writing engaging e-mails.
*Body Language and Non-verbal Communication
*Effective Listening Skills
*Power of Effective Questioning
*Written and Email Etiquette for the Workplace
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